Why health is different
A hospital does not work like an office, and the gap is widest exactly where care happens. Clinical work is shift-based and device-shared: a nurse may touch a dozen shared workstations in a single round, and every second spent at a login screen is a second taken from a patient. Identity is fluid, devices are communal, and the whole environment sits inside a clinical-safety regime where a change that would be routine in an enterprise can carry patient-safety consequences.
Layered over that is a data estate among the most sensitive in the country — governed by strict NHS data-security and information-governance rules — and, increasingly, an EPR such as Epic, Cerner, or System C that has become the true centre of gravity for the trust. The Microsoft estate has to orbit the EPR and the clinical workflow, not the other way round.
So we design clinical-first. Ward rounds, shared devices, single sign-on and fast-user-switching come first; the corporate workplace, security operations, and governance are then built to fit around them. The test of a health tenancy is not whether it passes an office benchmark — it is whether it hands clinicians their time back and stands up to the trust's information-governance and clinical-safety teams.
What we deliver
Clinical-aware Modern Workplace
- Tap-and-go device patterns for ward and clinic shared devices
- Teams Phone for ward comms; integration with bleep replacement
- Information governance aligned to national NHS guidance
- Copilot for M365 with clinical-policy grounding (via InterReality Labs)
EPR ecosystem integration
- Identity bridging into Epic, Cerner, System C, and DXC Lorenzo
- SharePoint and Teams patterns for clinical policy, SOP, and trust intranet
- Power Platform delivery for clinical pathway workflows
Sentry XDR for NHS
- Information-governance-aligned SOC across trust groups and ICB perimeters
- Defender for Identity with clinical fast-user-switching tolerance
- IR retainer included — clinical-safety-aware playbooks
InterReality Labs — immersive clinical training & support
- Bespoke Unity simulators for procedural and clinical-skills training — staff rehearse high-stakes procedures before performing them for real
- Remote Assist connecting specialists to theatre, bedside, and remote sites in real time
- Spatial overlays of device and asset data for biomedical-equipment maintenance and training
- Delivered for healthcare and life-sciences organisations
Industry & Advisory — information-governance & clinical-safety assurance
- Information-governance submission readiness and evidence mapping
- Clinical-safety case support aligned to your governance requirements
- Independent assurance held apart from the teams that deliver
Anchor outcomes
Accreditations & frameworks
The accreditations and partner statuses SCG.World holds — the same set listed across the site.
- Microsoft AI Partner
- Cyber Essentials Plus
- G-Cloud 13
- Digital Outcomes 7
- Living Wage
- Cisco Partner
- Lenovo Partner
- HPE Partner