Four Modern Workplace service tiers — Foundation, Core, Professional, and Secure — each scoped honestly against your tenant and seat count. Every quote is tailored; pricing is shared on request.
Light-touch IT support for smaller organisations and simple environments.
Reliable IT support and protection for growing businesses.
Hardened security and proactive guidance for the modern workplace — our core managed service.
Enterprise-grade security, continuous monitoring, and strategic partnership — Sentry XDR-led.
Foundation — small businesses and start-ups transitioning away from break/fix, and simple IT environments that need structured, cost-effective support.
Core — small businesses replacing break-fix or upgrading from a reactive provider, who need reliable support plus baseline protection and backup.
Professional — established businesses with regulatory awareness, hybrid working, or a need to demonstrate good security practice.
Secure — professional services firms, regulated industries, and organisations handling sensitive data that need continuous monitoring and strategic partnership. Underpinned by our Essential Protect SOC.
Per-seat for run; fixed price for change projects; evergreen by default. Three-year terms, one-year break clause after year one. No volume drift penalties, no surprise true-ups — the price you see in month one is the price you see in month 36, subject only to CPI on the run portion.
We're a licensed Microsoft CSP / NCE reseller, so we can supply and manage your M365 licenses directly under the New Commerce Experience — billed transparently and separately from your per-seat run. Foundation includes a license audit that typically saves 18–24% in year one — that saving sits with you, not us.
Can we mix tiers across business units? Yes. We can run Foundation for back-office and Modernise for the operating side, on the same tenant.
What's the minimum commitment? 36 months on Foundation and Modernise, with a one-year break clause. Evergreen is bespoke.
Can you cover our on-premises servers too? Yes — our Server Backup, Monitoring & Patching, and Disaster Recovery add-ons extend cover beyond Microsoft 365 to physical and virtual servers, on-premises or in the cloud.
What is CSSI? Continual Security & Service Improvement — our flagship programme that keeps your Secure Score climbing and your configuration tight after the initial deployment, rather than letting it drift. It's available as an uplift to any tier, or stand-alone.
Whichever run tier you pick, the foundations are the same — UK-delivered, Microsoft-underpinned, and backed by clear SLAs and transparent reporting.
Bolt any of these onto your run tier. Each is scoped to your environment and priced on requirement, separately from your per-seat subscription.
Add-on services are delivered as separate engagements and quoted on a per-engagement or per-asset basis. Talk to us for an honest-scoped quote against your environment.
The practice partner will help you scope to the right tier — and tell you honestly when you're already over-licensed.